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HostGator Hosting Review 2021

HostGator Hosting Review 2021

by Md Monir Uddin November 20, 2021

HostGator might be one of the biggest, oldest web hosting companies in the industry, but they’re still posting a solid average uptime of 99.93% over the past 12 months.

Every business needs a website, whether it’s a fully functioning e-commerce setup or a simple blog to post daily updates. Either way, you need a web hosting service. The stacked HostGator is a top choice, as it includes a feature-rich cloud, WordPress, virtual private server (VPS), and dedicated server packages. However, it’s the company’s shared plans that stand out from the very crowded web hosting pack. In fact, HostGator’s shared packages are so robust that the service is our Editors’ Choice pick in that hosting subcategory.

HostGator was founded in 2002 and grew quickly to become one of the biggest hosting companies in the world. You can credit the monstrous growth to their great shared hosting plans, reliable web hosting, and quality customer service.

Today it is headquartered in Houston, Texas, and hosts over 10 million domains. They have 850+ employees that offer around-the-clock support and serve businesses of all sizes.

It is a subsidiary of Endurance International Group and offers a wide range of web hosting solutions to a massive global customer base

HostGator to The Best Web Hosting Services

HostGator’s uptime performance used to be an issue in years past. But not anymore, based on our 12 months’ worth of tracking.

On top of that, their customer service was fast and friendly. They’ll help move your site over to their service for free. And beginners will like a lot of the simple, intuitive options directed their way.

1. Stable Uptime of 99.95%

HostGator has posted an average of 99.95% uptime with a bit more than four and a half hours of downtime over the last 12 months.

Another good thing is that they have an uptime guarantee which says that if they drop below 99.90%, you can receive one month of credit on your account.

Obviously, any planned maintenance or impossible-to-predict hacks aren’t factored into this guarantee. You will, however, have to reach out and ask for the credit by submitting a support ticket to their billing department within 30 days.

We’ve started to see a few other hosts pop up with uptime guarantees recently, and it means all customers win as a result. Competitors coming out and doing this helps raise the bar for the entire industry. It forces everyone else in the market to either match their guarantee and raise the standard level of service or risk falling behind.

2. 45-Day Money-Back Guarantee

HostGator is so confident in their service that they extend the industry-average 30-day refund policy an extra two weeks or so to 45 days.

That means you can use them for over a full month and still get your purchase price back if any issues pop up.

This 45-day money-back guarantee applies to all shared, reseller, and VPS hosting packages.

The only catch is that this does not apply to HostGator’s dedicated servers, administrative fees, install fees for custom software. After combing through many Terms of Service documents by now, we’ve found that these caveats are fairly common in the hosting industry.

So, for example, if your plan included a free domain name, they’ll deduct the standard fee of $15.00 for the domain from the refund amount.

3.Decent Load Time 707 ms

HostGator’s servers had no issues keeping our site up and live over the past year.

However what about their server speed?

HostGator delivered an average page loading time of 707 ms over the last 12 months.

This is definitely not the fastest speed we’ve seen but it’s decent enough to get a spot in our pros section. Moreover, HostGator has improved its page loading times quite a lot. Not a very long time ago, it took more than a second to load our site.

Why is it important to have a fast page loading time?

Slow page loading times have been shown to impact your visitor’s experience directly. And that has a trickle-down effect to hitting your bottom line, too.

HostGator Hosting Plans and Features

HostGator offers a variety of hosting plans. Their plans include shared hosting, VPS hosting, cloud hosting, reseller hosting, and dedicated hosting. They also offer hosting for other platforms like Joomla and Magento.

However, their main offering is shared WordPress hosting and this is where most users begin their journey.

Let’s take a look at these plans offered by HostGator.

Breakdown of HostGators’s Shared Hosting Plans

HostGator’s shared hosting plans come in three different levels. All plans include unlimited storage and unlimited bandwidth under their terms of use. The main difference is the number of websites you can host.

  • Hatchling: The Hatchling plan allows you to host only one website. It includes one-click WordPress installer and comes with standard set of features.
  • Baby: The Baby plan allows you to host unlimited domains and subdomains. It includes all the features of the Hatchling plan, and you can also use addons such as private SSL.
  • Business: Suitable for small business websites. This plan includes unlimited websites, unlimited email, dedicated IP address, SEO tools, and is suitable for starting an eCommerce website.

Apart from web hosting services, they also offer Gator website builder, which is a fully hosted website builder. Other services offered include VPS hosting and dedicated hosting with Linux and Windows servers.

HostGator Hosting Plan Features

Another thing you would want to look at is the features that you’ll get with each hosting plan. Here is what’s included in each hosting plan offered by HostGator.

  • Install WordPress with 1-Click Installer
  • Free SSL Certificate
  • Easy to use control panel cPanel dashboard to manage hosting services
  • Free email accounts
  • 24/7 customer support
  • 99.9% uptime guarantee

With Baby and Business hosting options you can host multiple websites and domain names under the same hosting account.

As for security features, you can activate the free Cloudflare CDN caching to protect your WordPress site against malware and attacks. The Cloudflare free website CDN also gives you an additional performance boost.

During checkout, you would also be offered to purchase CodeGuard and SiteLock addons. Most beginners, don’t need them right away so you can skip them and add later if needed.

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VPS Web Hosting

Virtual private server (VPS) hosting is for people who want more server horsepower than what shared hosting offers. VPS hosting also sees multiple sites living on a server, though far fewer in number than what you’ll find on a shared hosting server. You’ll pay more for a VPS server, but you get more server power in return.

HostGator offers three, Linux-based VPS hosting tiers. If you need more power, expect high traffic volumes, or have specific compliance requirements that prevent you from using shared servers (but you don’t want to pay dedicated server prices), these are good options to consider.

The most basic VPS plan, Snappy 2000 (starting at $29.95 per month, or $23.95 per month with an annual commitment), offers 2GB of RAM, 120GB of SSD disk space, and unlimited email and monthly data transfers. The mid-tier Snappy 4000 package (starting at $59.95 per month, or $34.95 per month with an one-year plan), builds upon Snappy with 4GB of RAM and 165GB of SSD storage. The most advanced plan, Snappy 8000 (starting at $119.95 per month, or $59.95 per month with an annual deal), offers 8GB of RAM and 240GB of SSD storage. The plans are flexible, but not quite as well rounded as Hostwinds, our Editors’ Choice pick for VPS hosting

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